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Monthly Archive for: ‘February, 2017’

Custom Web Results | should you invest in social customer service?

If you’re a business in 2017, chances are that you’ve invested time and resources into maintaining a social media presence, to promote your brand and engage with consumers. But have you made the same level of investment into providing a dedicated customer service on social media? Many brands, despite having a social presence, aren’t investing the time and resources into …

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